End Of Year Closure Details
Wishing everyone a safe and happy festive season. May you find time to rest and enjoy with friends and family
Office Closure Dates
3:00pm Wednesday the 24th December 2025
Office Re-Opens
9:00am Monday 5th January 2026
Staff Contact | Sophia Megaloudis | sophiam@randw.com.au
Emergency Contact for Urgent Repairs Only
Plumber | Ray | RMS Plumbing | 0466 872 152
Electrician | Charlie | ECB Electrical | 0402 246 543
Handyman | Chris | Flourish Services | 0404 074 259
Locksmith: Sam | IQ Locksmiths | 0452 475 625
What constitutes an Emergency?
What constitutes an emergency repair? The law distinguishes emergency repairs as being: • a burst water service or a serious water service leak • a blocked or broken toilet • a serious roof leak • a gas leak • a dangerous electrical fault • flooding or serious flood damage • serious storm or fire damage • a failure or breakdown of the gas, electricity or water supply to the premises • a failure or breakdown of the hot water service • a failure or breakdown of the stove or oven • a failure or breakdown of a heater or air-conditioner • a fault or damage which makes the premises unsafe or insecure What should you do if you are experiencing an emergency repair situation? 1. Call your Property Manager 2. If they are unavailable, please contact our approved emergency tradespeople. Please note: if a tradesman does attend the property and the issue could have waited until the next working day, you may responsible for the full or part account charged by the tradesman. Should you have a non-urgent repair for our attention please lodge your request via the normal channels.